Right now we're using Google Maps to help us clean up the addresses. So far we've seen a few instances where we aren’t able to detect our users' address(es). If this happens to you, make sure you enter your correct shipping address in Step One to verify, then click on the "Need Help? Tips and advanced options" link in Step Two for more options (like PO Boxes etc). Once an address is saved, if it is still not correct (e.g., wrong zip code, city, etc), send us a support ticket at www.listia.com/support and we'll be able to fix this for you quickly.
Yes. This feature allows users to store (add and/or remove) individual or multiple addresses.
Yes. This feature does not eliminate communication between the buyer and seller. It only provides a feature to pre-select a saved address, eliminating typos and saving time!
The saved shipping address field will become the only means through which a buyer should share his or her address with the seller.
While messages can still be used for general communication between buyer and seller, they should not be used for sharing shipping information. In the event of a dispute, if we discover that a buyer or seller has not used the proper method for sharing shipping information, it is unlikely that the dispute will be resolved in their favor.
If the seller or buyer notices that the address provided is not accurate or showing the full address (e.g. street number is missing), please send a support ticket at www.listia.com/help and we’ll be able to correct it quickly. Once corrected, both parties can continue with the auction transaction.
When you "Add a Field" such as a P.O. Box or an apartment/lot/trailer, that field will be displayed in front of the street address because it's a custom field. The formatting may look foreign to some people, but the US Postal Service is still able to ship items using this address format.
To encourage people to use just one Listia account, we verify addresses against those of existing users. If we find two addresses to be too similar, we'll take a look and see if they are in fact different people. Within a day, you should receive an e-mail letting you know if your address has been approved.