"I cannot control giving you your points back ... " (more) since the moderator is controlling what happens. I physically cannot click the button for a refund. I don't know why you want a refund if the item has been shipped. Please help me help you."
"Buyer beware! seems as if seller does not ... " (more) get the points she want she does not send item and then lies about sending item then does not respond at all!."