"Seller did not send item, but did refund ... " (more) my credits and apologize after I began a dispute. I would have rather had item than the credits. Had this been me, I would have refunded the credits and still sent the item, but then again that is just me."
"I was both sick, and locked out of my Listi ... " (more)a account, I apologized profusely & refunded credits immediately. I normally have 100% Trusted Seller feedback. I would have liked the opportunity to redeem this situation + send the item after I regained access, before receiving this feedback."