"She didn't want to pay shipping fees, told me to keep item and points and that was that, then s ... " (more)he turned around and deceided she wanted her points back."
"BREWDOG handled this misfortunate transaction with 1st class style. She's not at fault for what ... " (more) usps does once the package is out of her hands. She did all she could do and refunded my credits, Hopefully she will get her items back...sad, sad deal!"