I think most people just transfer the amount from this e-gift card onto their starbucks account. I have a printed version of the actual card that i suppose i could mail out to the winner if they don't have a starbucks account to transfer it to. I hope this helps. I myself don't drink coffee or go to starbucks but i have auctioned off about 4 or 5 of these and the winners never had a problem with them. Thanks so much for stopping by!!