Rules

If your listing disappears, it may have been removed by Listia. To protect our community, we reserve the right to delete any listings containing or related to the following prohibited items without notice. We reserve the right to delete listings that appear to be illegal, fake, fraudulent, misleading, and incomplete or duplicates at our discretion. We also reserve the right to delete any listings that we deem inappropriate for Listia without notice or explanation. Violating these rules may result in a temporary suspension and repeated violation rules may result in a permanent account suspension.

• Adult items & toys
  Anything you won't find in a typical drug store or supermarket
• Alcohol
• Cigarettes & Tobacco
  Exceptions: memorabilia, posters, seeds, collectible packaging
• Classified ads
  You shouldn't use your listing as a classified ad
• Contests, sweepstakes, lotteries and non-sponsored raffles
• Coupons
  Anything with "$x off $y", "% off", "buy x get y free" or requiring a minimum purchase, including coupons with too many restrictions
  Exceptions: coupons that give you something for free with no minimum purchase and no strict rules on redemption
• Credit cards
• Currency or offers to pay the winner
  Exceptions: collectibles, art, out-of-circulation currency
• Discount or promo codes
  Exceptions: certain rewards points
• Drugs
• Electronic downloads of any kind
  MP3/music files, movie files, digital photos, electronic books, pdf files, etc, including devices advertised with media on them already
  Exceptions: content created by the seller and not available for free elsewhere
• Expired goods
  Anything that has expired and is no longer safe to use
• Fake, forged & non-authentic sports memorabilia, collectibles or autographed items
  Any items that cannot be determined to be authentic are prohibited. If you are not sure if it's real, you cannot list it.
  Exceptions: authorized pre-printed autographs or autographed items are allowed if you have the rights to accurately reproduce the original signed item and clearly state in the listing that the autograph is pre-printed and not an original
• Firearms, weapons, knives with blade over 2 inches & explosives
  Exceptions: kitchen knives, airsoft
• Food, beverages, medicine (prescription or non-prescription)
  Anything that can be ingested or comes in contact with the skin (by humans or pets/animals) and has the risk of causing harm if tainted or tampered with, including toothpaste etc.
• Gift cards with fees
  Any gift cards that have mandatory fees or service charges, including gift cards with strict rules or too many restrictions
• Intangible goods, trash
  Including any other items that Listia deems unsuitable for the site
• Invite codes to illegal sites or to sites that are readily available
  We may limit invite codes to certain sites at our discretion
  Exceptions: rare and hard-to-get codes at our discretion
• Links, references or solicitations to outside sites, companies, organizations, groups, newsletters or mailing lists
  Any links, URLs, usernames, or references to the above in your listing title, description or other fields are prohibited
  Exceptions: links provided purely for clarification or further description of the item listed (ie, not to a store or business) or trustworthy charitable organizations
• Livestock, pets & animals
• Magazines & newspapers
  Exceptions: special editions and collectibles (you must be able to explain why)
• Mis-represented items
  Any type of misrepresentation of the listed item is prohibited
• Misleading or unrelated words in the title or description
  Any misleading or unrelated words in your title or description are prohibited.
• Multiple identical or very similar items (more than 2)
• Non-Transferrable vouchers or checks
• Pornographic material
• Prepaid credit cards (or money gift cards) from American Express, Discover, MasterCard, or Visa
  Anything that can be used like cash, debit or credit cards
• Replicas, fakes, counterfeit items & unauthorized copies or illegal use of trademarks
  Includes copied CDs, DvDs and other media as well
  Exceptions: legitimate copies of non-trademarked goods or designs
• Services
• Software CD keys, serial numbers & licenses
• Used cosmetics & makeup
  Anything with an applicator that comes into contact with the body
  Exceptions: perfume, cologne, lotion, etc.
• Used underwear & swimwear
  Exceptions: bras, bikini tops, baby swimwear worn over diapers or other clothing
• User accounts for Listia or other sites

All users must store address(es) in their Shipping Address section. A saved shipping address field is the only means through which a buyer should share his or her personal information with the seller. As a buyer, you can store one or more addresses and reuse them to tell sellers where you'd like your items shipped. So instead of pasting (or re-typing) your address in a message every time you win an item, you'll simply choose one of your pre-entered addresses, eliminating typos and saving time! An additional benefit is that we standardize abbreviations, correct misspellings, and add in zip codes, to minimize shipping errors.

While messages can still be used for general communication between buyer and seller, they should not be used for sharing shipping information. In the event of a dispute, if we discover that a buyer or seller has not used the proper method for sharing shipping information, it is unlikely that the dispute will be resolved in their favor.

The following set of guidelines is used when Listia needs to step in to solve a dispute over a listing that has ended. In some cases, we will refund credits to the winner, and in other cases we will award the credits to the seller.

• Credits Refunded to Winner when:
  1. Seller does not contact or respond to winner in a reasonable amount of time
  2. Seller changes the original terms stated in the listing
  3. Seller intentionally misrepresents the listed item
  4. Seller sends an item that is different than the item listed
  5. Seller does not have a tracking number for a missing package
• Credits Awarded to Seller when:
  1. Winner does not contact or respond to seller in a reasonable amount of time
  2. Winner refuses to pay stated shipping charges
  3. Winner backs out or does not want the item anymore
  4. Winner claims a package is missing, but the seller has a valid tracking number

We encourage users to communicate promptly with one another when listings end, but here are the maximum timeframes.

• Winner
  1. Unless otherwise agreed upon by both the winner and seller, you must contact the seller within 7 days and provide your approved shipping address (if applicable) and shipping payment (if applicable)
  2. For example, if a listing ends on Tuesday, you have until the next Tuesday to contact the seller with your shipping info
  3. If you fail to do so, the seller may re-list the item and keep any credits earned
  4. As always, we encourage you to contact the seller promptly and well before the limit to ensure a smooth transaction
• Seller
  1. Unless otherwise agreed upon by both the winner and seller, you must ship items out within 7 days from the day you receive the winner's approved shipping address and shipping payment (if applicable)
  2. For example, if you get the shipping address and payment on Tuesday, you have until the next Tuesday to ship
  3. If you fail to do so, the winner will be entitled to a refund in case of a dispute
  4. As always, we encourage you to ship items promptly and well before the limit to ensure a smooth transaction

Please make sure to specify shipping costs and any related service charges in your listings. It is against our rules to provide unclear or misleading shipping information or to charge unreasonable fees for shipping and related services. This also applies to total shipping charges when providing combined shipping across multiple listings. The maximum shipping price for your listing must be displayed within your listing shipping details. Further discounts from this price may be outlined in the listing description.

If you specify Free Shipping for your listing, it must be unconditional. This means that you cannot add conditions within your listing for shipping to be free. You also cannot exclude certain regions within your specified shipping zone unless required by law.

You cannot state that you are not responsible for safe arrival of the item or ensuring that items are delivered as described. For example, you cannot state "I am not responsible for this item once I ship it out". It is the responsibility of the seller to ensure the listed item gets to the winner.

The seller is fully responsible for securely packaging and shipping the item to ensure against damage or loss from normal shipping practices.

Adding a tracking number or delivery confirmation is highly suggested since it is the only way to protect the seller in case the package is missing. Tracking is usually free with UPS, FedEx and USPS Priority when buying postage online.

If you accept PayPal for shipping charges, you cannot require that users pay using the "personal" or "gift" payment option. This is because those options do not allow buyers to request refunds from PayPal if anything happens.

Listings that do not adhere to these rules may be removed or refunded if they have already ended. If you spot a listing with misleading or grossly excessive shipping charges, please report them to us by clicking the "flag" link.

The best way to deal with high shipping charges is to avoid bidding on those listings. If nobody bids, the seller is discouraged from charging high shipping rates.

You may only charge for:

1. Actual shipping cost (exact amount, including sales tax or govt. fees charged by the shipping company)
2. Handling cost (packaging, materials, insurance, etc.)
3. Delivery confirmation and extra services (tracking, signature, etc.)

In addition, we impose maximum shipping & handling charges for the following items to prevent overcharging:

Maximum Shipping & Handling Costs* for select items:

• DVDs, CDs, VHS, Cassettes, Vinyl
  Maximum Domestic Standard Shipping: $3
• Books
  Maximum Domestic Standard Shipping: $4
• Video Games, Software, Computer Games
  Maximum Domestic Standard Shipping: $4
• Jewelry
  Maximum Domestic Standard Shipping: $6

* you may charge more than the listed amount if your exact shipping cost is actually higher and can be verified via weight/dimensions etc.

We encourage users to offer Free Shipping whenever possible or simply to charge exact shipping costs, but we do understand that there may be packaging costs, insurance etc. involved so we know that flat rate shipping is often easier for everyone involved.

Automatic relisting is an option when you list an item. In order to keep items on Listia fresh and up-to-date, there is a relist limit of 10 times.

For additional information about Relisting, visit here.

We take fraud very seriously, and prohibit the following actions which can result in account suspension. Credits obtained from these actions may be taken away without notice.

1. A single user signing up for multiple accounts
2. Creating more than one account on a computer
3. Creating more than two accounts per household
4. Shill bidding (when sellers or someone they know places a bid on their listing to drive the price up)
5. Winning your own listing using separate accounts
6. Harassing other members through the message system, personal e-mail or any other system
7. Using hateful language or excessive profanity on the site or in messages
8. Hacking or exploiting the web site
9. Mis-representing your listings and items
10. Accumulating credits fraudulently or unfairly
11. Promoting your referral link via SPAM

Some item categories are monitored more closely for fraudulent activity. In order to bid on reward points and code items, you must verify either your credit/debit card/bank account information or your phone number. You can verify your active credit/debit card or bank account by making a $1 purchase. We use Paypal to process the transaction, but you don't need a Paypal account to complete verification. Note that transactions for credit card/bank account verification are non-refundable.

To verify, visit www.listia.com/account/verify.

For more information about account verification, go here.

Violations of any of our policies may result in one or more of the following. If you have any questions about our policies or your account please email us here.

1. Listing deletion
2. Account suspension
3. Partial activity suspension
4. Forfeit of promotional account credits
5. Loss of account privileges

Users can be suspended from using certain parts of the site such as commenting, bidding and listing items. Display of inappropriate behavior on the site can lead to these suspensions without warning. Users will be notified via email with the details of their suspension.

For information regarding our Terms and Privacy, visit:

1. http://www.listia.com/terms
2. http://www.listia.com/privacy