"Customer insisted on having an invoice for the ... " (more) item instead of just sending payment for good with email like other customer that is why she had such a hard time with the Paypal processing. I agree it could have been a much easier process. But over all pretty good customer."
"Sorry i did not get your gift card out in a ti ... " (more)mely manner but my husband was in a bad accident and i just remembered that i had started these auctions tdy but i have approved your refund please keep an eye out for more auctions in the future"