"Hi there. My sincere apologies for my delayed response. I have been out of town since last Friday ... " (more)due to a family emergency. Thank you so much!"
"seller had unexpected death in family but communicated well with her buyers and offered refunds, as ... " (more) she knew she would be busy with her family. She was very generous at a very difficult time and conscientious of her responsibilities on Listia A+++Listian!"