"i was impressed with your speed, and with you ... " (more)making sure to send it out even with what happened. however, the item was not quite in the condition i expected. at least one of the flowers is covered in stains, brown and red mostly."
"My apologies. I will gladly send you anth ... " (more)er one promptly. It will be pink and white. I didn't know the other was damaged. For that I am sorry and will readily remedy. "
"All is good. You did not have to spend $5. ... " (more)85 to send a DVD. 1st Class with tracking through stamps dot com or others would have cost you less than $2.00 with tracking. Thanks!"