"One of there tops had fallen off when they ar ... " (more)rived and they look kinda droopy but sunlight should fix that but other than that they look nice and green and healthy"
"Most plants after shipping arrival are i ... " (more)n shock, this is normal. They will bounce back. It would be helpful for you to email prior to leaving neutral feedback, this can be resolved. This is only the second reported plant to arrive in poor condition in over 100 shippings, I will send a replacement. "