"I’m so sorry you didn’t get this our meals ... " (more) behind due to the blizzards that’s all I can think of I sent it of course without tracking but I will still expect to see this in your mailbox in a few days"
"Thank you so much. Super understanding, I ... " (more)sent this out very late and I expected terrible feedback which I deserved and I still got a good one a wonderful person who really is nice"