"So sorry you didn't receive it. If it does show up feel free to keep it. Let me know if there i ... " (more)s another one you may be interested in and I will go ahead and ship out no charge."
"so glad you're a happy winner! you were a joy to interact with. looking forward to seeing you a ... " (more)s a bidder/winner on my future auctions, and will definitely check our your auctions as well! ;)"