"Happy to hear it's arrived but not so happy to hear that your having issues with it. What do yo ... " (more)u mean by it sticks (freezes during game play?) Sorry to hear about your PO, was their any damage done to box? It was packaed up tightly in hopes that if anything was dropped or such during shipping that it hopefully wouldn't affect anything. Plus with all the tape that was applied to the outside of the box I'm sure it was touch getting into it...lol I know sometimes with the games they don't like to connect properly and have to make sure they are fully locked into the console. Anyways, I'm glad your daughter likes it, hopefully the problems you having will sort themselves out and play in like new condition for her daughter. Thanks so much for bidding on it. Awesome Listia Member ?"