"Thanks for the quick refund, Hun. Next time, just be sure to secure the item inside the envelope, p ... " (more)referably inside a little card or something. And wrapping some tape around the envelope will not hurt, either. =)"
"I got the envelope but not charm, There was a tear in the side of envelope and charm was missing. I ... " (more)n the future wrap things you send out that are small in a tissue, I'm sending credits to you though.. "